Privacy Policy for ZERO
Effective Date: 05-09-2025
At ZERO, we are committed to protecting the privacy of our students and users. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you enroll in our guidance programs, online/offline courses, mentorship, or access our digital platforms.
When you use our services (courses, mentorship, mock tests, or community platforms), we may collect the following information:
Personal Details: Name, contact number, email ID, address, date of birth, and guardian details (if applicable).
Educational Information: Exam preferences (e.g., RBI, IBPS, SSC, UPSC, State Exams), study progress, assignments, performance in tests, rankings, and feedback.
Payment Information: Billing details, payment history, and transaction details (handled via secure third-party gateways).
Digital Information: Device details, IP address, cookies, login data, and browsing behavior on our website/app.
ZERO uses the collected information to:
Provide guidance, courses, test series, and study material for competitive & government exams.
Track performance, generate progress reports, and improve learning outcomes.
Share important updates on classes, schedules, exam notifications, and announcements.
Process secure payments and maintain financial records.
Conduct surveys, quizzes, and weekly ranking/leaderboards for motivation.
Improve our content, mentorship programs, and user experience on digital platforms.
We respect your privacy. Your data is not sold or rented to any third party. Information may only be shared with:
Service Providers: Payment processors, hosting/cloud partners, and communication platforms used to deliver our services.
Legal Authorities: If required under law, regulation, or judicial process.
Mentors/Educators: Limited academic data (test scores, progress) may be shared with faculty/mentors to track and improve student performance.
We ensure the safety of your information through:
Secure servers and encrypted data storage.
Restricted access to student information.
Regular audits to detect unauthorized access or misuse.
Despite these measures, no online system is 100% secure. Users are encouraged to keep their login details confidential.
Our website/app uses cookies and analytics tools to:
Enhance user experience.
Track performance and traffic.
Personalize learning dashboards.
You can disable cookies through your browser settings, but some features may not function properly.
As a student/user of ZERO, you have the right to:
Access and review your personal data.
Request correction of incorrect or outdated details.
Request deletion of your account and associated data (subject to regulatory requirements).
Opt-out of promotional or marketing communications anytime.
Our courses or platforms may include references/links to third-party sites (exam boards, study resources, etc.). ZERO is not responsible for their privacy practices, and students are advised to review those policies separately.
ZERO reserves the right to update this Privacy Policy from time to time. Any changes will be communicated through our website, app, or email notifications.
For questions, concerns, or requests regarding this Privacy Policy, please contact:
ZERO EDUCATORS
📧 Email: mszero2infinity@gmail.com
📞 Phone: 9119202035